Unit 8 - Sales

Sales

Task 7 – Speaking.-  With a partner, act out the roles below, based on the dialogue from Task 6. Then switch roles.

Use language such as:

• I think it would benefit our team.
• Do you think it’s necessary?
• Do we need to bring in new personnel?

A: I think it’s necessary to fire some of our personnel. Some of them don’t generate the sales goals.

B: Do you think it’s necessary? I think we can also capacitate them.

A: I don’t think so. We gave them a lot of opportunnities yet.

B: Mmmh… you’re right. So, do we need to bring in new personne?

A: Yeah, please tell marketing department to start a new campaign to find new workers.

B: Got it.

Task 8 – Writing.- You are a sales supervisor. Write an email to the Company manager explaining why you believe a sales seminar would benefit your team (100 - 120 words). Talk about:

• What the course promises to do
• What the current problem in the sales team are
• Why you think the seminar would benefit your team

E-mail:

Dear Danna, as you know our sales team haven't been the best on the last quarter, so I write this e-mail in order to analize the posibilitie to go to the sales seminar that it has it's place next week. I think it will raise awareness about the situation of the company. Hope you consider it.

Unit 7 - Finance

Finance

Task 7 – Speaking.-  With a partner, act out the roles below, based on the dialogue from Task 6. Then switch roles.

Use language such as:

• Have you completed …
• Why is that?
• There’s no guarantee that ..

A: Hello, John. Have you completed the anual report?

B: Yes, I just finished. Actually I was about to call you. We have some red numbers in here.

A: Why is that?

B: Well, our sales wasn’t the best. There’s no guarantee that we sale everything.

A: Well, we have to do somenthing, thanks.

Task 8 – Writing.- You are a financial manager. Write a brief memo to the CEO explaining why there was a net loss in the last quarter (100 – 120 words). Talk about:

• Lower takings last quarter
• Why expenditure was high in the last quarter
• What you expect will happen in the next quarter

Memo:

This memo is written in order to explain you our net loss in the last quarter. Firs of all, we had lower takings last quarter because we didn't sell what we expected. Also, the expenditure of last quarter was extremly high because we were experimenting with the new product and we had costs. Fortunately now we had well defined how we have to make our product and we won't have extra costs, so we expect good numbers for next quarter.

Unit 6 - Marketing

Marketing

Task 7 – Speaking.-  With a partner, act out the roles below, based on the dialogue from Task 6. Then switch roles.

Use language such as:

• I’ve been thinking a lot about …
• My research shows that …
• We may need to explore new …

A: Hello, thanks for coming.

B: Yeah, no problem. What is happening?

A: Well, I’ve been thinking a lot about the new marketing campaign we have to do. I don’t know how could we innovate.

B: Mmmhh… We may need to explore a new market, I mean, we have to do the marketing to a new population section.

A: You’re right. Actually I’ve been researching and it shows that our product is a tend in kids section nowaday.

B: There you go! Now we have to do our marketing focused on that.

Task 8 – Writing.- Imagine that your company is developing a product. Choose a product and write an email to your manager with your marketing ideas (100-120 words). Make up a name for the employee. Talk about:

• Who your prospective consumers are
• What the best way to advertise to them is
• What distribution channels and outlets you would recommend

E-mail:

Hi, John. I send this e-mail in order to suggest you some ideas for the marketing campaign of our new product: iPhone 18... First of all, we need to make a tv comercial, in that way we can reach the baby boomer generations. Then we have to put that comercial into a Youtube add. That always works. Finally we have to make posts on Facebook and Instagram and pay for publicity. I hope you follow my suggestions. 

Unit 5 - Production

Production

Task 7 – Speaking.-  With a partner, act out the roles below, based on the dialogue from Task 6. Then switch roles.

Use language such as:

• My role was to …
• Were you involved in …?
• How did you accomplish that?

A: Hello, welcome. Please take a sit.

B: Hi, nice to meet you. Thank you.

A: Well, I have read your CV and it’s very impresive. Did you work in Apple right?

B: That’s right, sir. My role was CEO of assembly department.

A: Oh, very nice, so, were you involved in the iPhone X launch?

B: Yes, I was in the presentation and I assemble the very first iPhone X by myself.

A: Very nice done! Well, you got the job. Please sign here.

B: Yes, thank you.

Task 8 – Writing.- You are applying for a job in a manufacturing company. Write a covering letter outlining your skills and experience (100 – 120 words) Make up how long you have worked in manufacturing. Talk about:

• How long you have worked in manufacturing
• What your duties were at your last job
• What other skills or experience you have

I am Marlon, I have worked in manufacturing industries for 15 years and I have to say that I'm ver good at it. I left my last job because it was so far from my home, so I decided to find a new one. My duties in my last job were assembling phones and some things like those. Before I get into de manufacturing industry I workes for two years in sales.

Unit 4 - Team building

Team Building

Task 7 – Speaking.-  With a partner, act out the roles below, based on the dialogue from Task 6. Then switch roles.

Use language such as:

• We need to choose our team carefully.
• Let’s talk about personality types and roles.
• We need soemone who …

A: Hello

B: Hi, please take a sit. This meeting is because we need to choose our team carefully.

A: Oh, I see. Knowing that, we need a leader. Someone who takes charge. Do you have anyone in mind?

B: Actually, I do. I was thinking in Yamiliny, she’s have something that makes her a real leader, don’t you think?

A: Mmmmhh… you know, I haven´t thought in her, but she’s a very good option.

B: So let’s use her. Thanks for your opinión.

A: Yeah, no problem.

Task 8 – Writing.- You are a project manager. Write a memo to your Company manager stating who you want in your team (100 – 120 words). Make up the manager’s personal details. Talk about:

• How many people you want
• Wich skills are important for your project
• Who do you want in your team and why

Memo:

Hello, I am Marlon, the project manager of the company. As you know we have a new project in door and it is very important to make it right. The only way that it will works it’s having the team with the necessary qualities to do it rigth. Now I’ve said that, I need in my team 10 persons that have the next skills:

• Financial management
• Marketing, sales and customer service
• Communication and negotiation
• Leadership
• Problem solving
• Networking

With the team I want to make I’m sure that we can do great things. Thank you for your attention.

Unit 3 - Management styles

Management styles

Task 7 – Speaking.-  With a partner, act out the roles below, based on the dialogue from Task 6. Then switch roles.

Use language such as:

• Do you have a complaint about one of the managers?
• Can you give me an example?
•  I know everyone really likes …

A: Hello, Fernanda, please take a sit.

B: Hi, what is this meeting for?

A:  We need to talk about the managers in order to improve the company.

B: Ok.

A: Do you have a complaint about one of the managers?

B: Yes, I don’t like Yamiliny, she es very authorotory.

A: Can you give an example?

B: Yes, ones she almost fires me because i was late five minutes.

A: Oh, I see. And do you have a favorite manager?

B: Yes, Danniny, she’s very democratic.

A: Ok, thank you for your feedback.

Task 8 – Writing.- You are a business owner. Write a memo to one of your manageers suggesting that he or she adopt a new management style (100-120 words). Talk about:

• What the employee’s complaints about the manager’s styles are.
• Why it is important to change the management style.
• Wich management style you recommend.
• Why you recommend this style.

Hello, I hope you are having a good day. I’m writing this memo to suggest to change your management style. The employees complaints were about your authorotorian way to lead them. I expect that you take the recomendattions of all your employees. This doesn’t mean that you are a bad manger, they just think that you are kind of rude. Thank you for your attention.

Unit 2 - Business in different cultures

Business in different cultures

Task 7 - Speaking.- With a partner, act out the roles below, based on the dialogue from Task 6. Then switch roles.

Use language such as:

• Are you ready for your business trip?
• I'm sacred I'm going to ...
• It's customary to ...

A: Hello! Are you ready for your business trip?

B: Hi!, mmhh... actually I'm not, I'm kind of scared.

A: Oh, and why is that?

B: In Japan, they're very strict about almost everything! Their customs are very special, I mean, when you visit someone's house, you need to give a gift and take off your shoes. What if they don´t like my gift?

A: I see, don´t worry about it, you are going to do it well, it's not for nothing that you are going and your co-workers not.

B: You are right! Thank you.

Task 8.- You are writing a guide for business people visitng your country. Using the guide and the conversation from Task 7, write a guide to ettiquete (100 - 120 words). Talk about:

• What is customary for people to do when they greet each other
• What people should be aware of during meals.
• What sorts of gifts are appropiate.

If you are planning a business trip to Mexico, then part of that planning should include getting to know the part of Mexico that you will be visiting, as well as any nearby areas, either to give you information for light conversation with your contacts in Mexico, and / or so that you can take some time out and see some of the local attractions…

Wherever you need to do business in Mexico, you’ll need to do some pre-trip planning, and Mexperience is the perfect place to get yourself informed. This guide has been written to help you learn about the key things you need to know and plan for your next business visit to Mexico.